About the company
A trusted digital enablement partner that facilitates accelerated transformation for businesses by providing global talent, capacity and solutions across specialized domains. Their talent solutions allow their clients to seamlessly scale their team while connecting them with skilled professionals around the world who align with their chosen technologies.
Their focus lies in managed solutions and they empower businesses to move at speed and achieve goals efficiently. They support four service lines including customer experience, digital and product engineering, data and analytics and cloud transformation in addition to three engagement models including talent services, global talent centers and managed solution capabilities.
About the role
- You build relationships with existing customers and prospects and monitor the customer service in sectors such as Energy, Utilities, Automotive, Airspace, Defence, Consumer and retail.
- You are in close contact with your clients and more specifically the hiring managers.
- You strengthen a relationship of trust with your clients.
- You develop a working knowledge of the customer’s business and their needs.
- Those customers discuss their (resource) needs with you. Through personal conversations, you figure out how to match the services to the client's needs.
- You spot possible opportunities to generate as much business as possible for your team.
- Together with the Talent Acquisition team, you match the client’s open requests with digital talent.
- You proactively propose available talents to the client. In all of this, you secure a close follow-up.
- One of your matches was successful and started the mission with the client? Now don’t forget to do the follow-up. How are things working out for the client? Any remarks that need to be attended to? You keep a close eye on the project and you do timely evaluations from the client side.
You’ll help to understand more about what’s possible in this time of digital transformation. How do you achieve that goal?
- Act as a trusted advisor, understanding the client’s priorities and aligning them with talent services and solutions.
- The clients/senior leadership knows you as the ‘voice and partner’ as you manage the overall account planning.
- To enhance customer engagement and satisfaction you ensure a robust after-sales process.
- Monitor market trends, policy developments and budget cycles to identify new opportunities.
About you
- +4 years of relevant experience in a similar role within IT consultancy, IT solutions, IT services …
- You love communicating with people, learning more about someone's needs and how you can play an important role.
- You are result-oriented, so achieving predefined goals gives you a ton of energy.
- You are not afraid to ask questions, address people and negotiate to achieve your goal.
- You are known for your ability to set priorities and to multitask. This also helps you to deal with stressful situations.
- People praise you for your communication style and your problem solving style.
- Languages: D/E/F is a plus.
We like to talk to you
- Send us a message or a short email. Don't hesitate, just contact us.
- We will share more info about the company and context you.
