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Senior CRM Consultant

4C in Belgium

Online since 11 June 2019

Job description

  • As a senior CRM Consultant, you will be engaged in digital transformation projects for a variety of clients, where you will act as senior advisor on designing and building CRM solutions for business challenges in a marketing, sales and/or service context. 
  • You will work closely with various stakeholders and other team member to deliver the best possible results and high-quality CRM solutions that enable our clients to truly live up to their promise as a customer company. 
  • You will take the lead in CRM projects and being involved in all project phases: business analysis, design, implementation and change management.
  • You will be involved in scoping and presales engagements and pre-studies of projects. 
  • You will be responsible for quality, budget and timing of these projects. 
  • You will guide and coach other consultants.
  • You stay up-to-date about market, business and technical evolutions and you actively share your knowledge with your team.

Requirements

  • You have a minimum working experience in CRM of 5 years. 
  • You have a strong background in typical consulting skills: business analysis, change management, project management, etc. 
  • You have experience with one or more CRM-tools in your career (Salesforce, SAP CRM, Microsoft Dynamics, Siebel, etc.). 
  • You have strong communication and client-facing skills. 
  • You have the ability to make complex things easy to understand. 
  • You are passionate about CRM and building customer-focused companies.
  • You are fluent in English, Dutch or French. You love (y)our customers! 

Facts & figures about the company

4C is a Platinum Salesforce Partner. Salesforce developers and customisation specialists with local delivery offices in Belgium. They are one of Belgium’s most certified Salesforce partners and specialists in helping companies become more customer centric. They have built a strong professional reputation in the area of digital sales/services/marketing transformation projects.

  • more than 100 Certified Salesforce consultants across the Belgium offices
  • more than 1500 Salesforce projects delivered by more than 300 Salesforce consultants in Belgium, UK, Denmark, Poland, France
  • more than 10 years providing Salesforce partner support

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